1. What is HOUSE OF AJÉE?
HOUSE OF AJÉE is a French-based luxury clothing brand specializing in exclusive, high-quality fashion pieces crafted with unparalleled artistry and attention to detail. Our collections are designed for those who appreciate exceptional craftsmanship and seek unique, limited-edition garments.
2. How can I purchase items from HOUSE OF AJÉE?
You can browse and purchase our collections directly from our online store. Simply select the items you wish to buy, add them to your cart, and proceed through our secure checkout process. We offer worldwide shipping to ensure you receive our exclusive pieces no matter where you are.
3. Are there any membership or exclusivity requirements to shop at HOUSE OF AJÉE?
While there are no formal membership requirements, our brand is focused on exclusivity and rarity. Our collections are produced in limited quantities to maintain their uniqueness. We encourage customers who truly appreciate artisanal fashion and bespoke luxury to explore our offerings.
4. What are your shipping options and delivery times?
We offer domestic and international shipping options. Delivery times vary based on your location, but we strive to ensure prompt and efficient service. For detailed shipping information and estimated delivery times, please refer to the shipping section on our website.
5. Can I return or exchange an item?
Due to the exclusive nature of our collections, we offer a limited return and exchange policy. Please review our Returns & Exchanges policy on our website for specific details and instructions. If you have any questions or concerns, our customer service team is here to assist you.
6. How can I track my order?
Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can use this number to monitor the status of your shipment on our website or through the courier's tracking system.
7. Do you offer custom or bespoke services?
At HOUSE OF AJÉE, we pride ourselves on offering unique, limited-edition pieces. While we do not offer custom or bespoke services at this time, we are continually exploring new ways to enhance our customer experience. Please stay tuned for any updates on potential bespoke options in the future.
8. How can I get in touch with customer service?
For any inquiries or assistance, you can reach our customer service team via email at [email protected] or through the contact form on our website. We aim to respond to all inquiries promptly and provide the support you need.
9. Do you have physical stores or showrooms?
Currently,HOUSE OF AJÉE operates primarily online to maintain the exclusivity of our collections. However, we occasionally host exclusive events and pop-up showrooms in select locations. Please subscribe to our newsletter or follow us on social media for updates on upcoming events and locations.
10. How can I stay updated on new collections and exclusive releases?
To stay informed about our latest collections, exclusive releases, and special events, we invite you to subscribe to our newsletter and follow us on social media. We regularly share updates and insights about our brand, ensuring you are the first to know about new arrivals and special offers.